Branch Manager – Customs Brokerage & Freight Forwarding

📍 Vancouver, WA

✈️ Travel Required

🏢 LOGISTEED America, Inc.

📋 Full-Time | Exempt

Lead a High-Performing Customs Brokerage Operation with a Global Logistics Leader

Are you a Licensed U.S. Customs Broker with proven leadership experience in Customs Brokerage, Freight Forwarding, Import Operations, Trade Compliance, and International Logistics?

LOGISTEED America is seeking an experienced Branch Manager to lead our Vancouver, WA brokerage operations. This leadership position provides the opportunity to oversee customs brokerage activities, manage a talented team, ensure regulatory compliance, drive operational excellence, and contribute directly to company growth.

As a Branch Manager, you will work closely with senior leadership to achieve business objectives while ensuring compliance with U.S. Customs regulations, international trade requirements, and customer service standards.

Why Join LOGISTEED America?

🌎 Global Transportation & Logistics Leader

📈 Growth-Oriented Organization

🏆 Industry-Leading Customs Brokerage Network

🤝 Collaborative Leadership Culture

🚀 Strategic Leadership Opportunity

🌟 Career Advancement Potential

Founded in 1950, LOGISTEED America is part of a global network providing customs brokerage, freight forwarding, contract logistics, supply chain management, air freight, ocean freight, and international transportation solutions.

What You’ll Do

Leadership & Operations

✅ Lead and manage daily Customs Brokerage operations

✅ Develop and coach a high-performing team

✅ Drive operational efficiency and process improvement

✅ Ensure achievement of departmental performance goals

✅ Foster a culture based on respect, accountability, and collaboration

✅ Support strategic growth initiatives and business development efforts

Customs Brokerage & Compliance

Classify imported commodities and provide tariff guidance

✅ Ensure compliance with U.S. Customs and other government regulations

✅ Guide customers through customs clearance processes

✅ Manage post-entry activities including:

✅CF 28 Responses

• Protests
• Drawbacks
• Prior Disclosures
• Post Summary Corrections (PSC)
• Ruling Requests

✅ Assist with projects involving:

• Foreign Trade Zones (FTZ)
• Container Freight Stations (CFS)
• Customs Entry Data Management
• Regulatory Compliance Programs

✅ Stay informed of changes in international trade regulations and customs requirements

Customer & Business Development

✅ Build and maintain strong customer relationships

✅ Resolve complex customer concerns professionally

✅ Partner with sales teams to identify growth opportunities

✅ Educate customers regarding:

• Customs regulations
• International tariffs
• Trade compliance
• Shipping restrictions
• Insurance requirements

Required Qualifications

Minimum Qualifications

✔ Active U.S. Customs Broker License (Required)

✔ 5+ years of Customs Brokerage and Freight Forwarding experience

✔ Experience managing import operations and customs compliance programs

✔ Progressive leadership experience with direct people management responsibilities

✔ Strong problem-solving and strategic-thinking capabilities

✔ Excellent communication and presentation skills

✔ Proven experience leading high-performing teams

✔ Strong knowledge of:

• U.S. Customs Regulations
• Import Compliance
• Tariff Classification
• Freight Forwarding Operations
• Trade Compliance

✔ Advanced Microsoft Office skills

✔ Ability to travel domestically and internationally

✔ Ability to pass a criminal background check

Preferred Skills

⭐ Licensed Customs Broker

⭐ Brokerage Operations Leadership

⭐ International Trade Compliance

⭐ Customs Entry Management

⭐ Freight Forwarding Management

⭐ FTZ Administration

⭐ Import/Export Operations

⭐ Process Improvement

⭐ People Leadership & Team Development

⭐ Customer Relationship Management

⭐ Strategic Planning

⭐ Project Management

⭐ Business Operations Leadership

Characteristics of Success

🎯 Ethical and trustworthy leader

🎯 Strong business acumen

🎯 Visionary and strategic thinker

🎯 Customer-focused professional

🎯 Results-driven manager

🎯 Process improvement mindset

🎯 Strong communicator and coach

🎯 Collaborative team builder

🎯 Detail-oriented and highly organized

Salary – $115 – $150k – Depending on Experience

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Most work time will be spent in an office setting where the environment is climate controlled. 

LOGISTEED America, Inc. is an equal opportunity organization. We abide by all applicable equal opportunity laws and regulations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION – The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Information is obtained as part of an employee’s essential job functions if: (1) access to compensation information is necessary to perform that function or another routinely assigned business task, or (2) the function or duties of the position include protecting and maintaining the privacy of employee personnel records, including compensation information.

Nothing in this statement prevents LOGISTEED America, Inc. from disciplining, terminating, or otherwise taking adverse action against an applicant or employee because they have violated another workplace rule. LOGISTEED America, Inc. fully supports the above pay transparency nondiscrimination statement.

EOE/M/F/D/V